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Improving Human Resources Effectiveness – 2

February 27, 2014 - In Assignment Portfolio, Leadership in Management Assignments - No comments yet

Topics Covered: 

International Automotive Distribution Company – Principal Client: Human Resources Director

Business Issue

The international automotive distribution business had recently de-merged from a larger multinational.  As the largest business entity, the new company wanted to develop its HR function to move beyond HR administration and be able to contribute to business effectiveness and performance.  There was an expectation that HR should exert greater influence to improve management practice and performance outcomes.  To establish the new HR role, a conference was organised to include all HR professionals from around the world and our assistance was sought to design and lead a programme of development.

How We Helped  

To assist the development of a new proactive HR role, we designed the conference programme to develop consulting capabilities, including the consultant’s role, the main elements of the consulting process, the consultant/client relationship and to improve the impact of the HR professional’s relationship management and influencing skills.  The HR participants also considered developing their marketing and communication capabilities and approach to managing change.

Outcomes and Results

A new HR role was agreed between the conference participants which reflected the aim of the company to have an HR function focused on performance improvement and organisational effectiveness.  Real company issues were identified for consultancy and changes in the HR/line manager relationship and participants practiced influencing skills and giving and receiving feedback.  Finally, change strategies were developed by the various HR disciplines and personal development plans agreed.



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