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Improving Human Resources Effectiveness – 1

February 27, 2014 - In Assignment Portfolio, Strategic Change and Organisational Effectiveness Assignments - No comments yet

Topics Covered: 

Stock Exchange – Principal Client: Head of Human Resources Development

Business Issue

Human Resources Development wanted to build a more cohesive strategy for serving their management clients and establish the future basis of the HR/line management relationship.  It was also important to ensure that a group of specialists with a range of interests was built into a team with a clear common purpose.

How We Helped

We met with a range of the senior HR practitioners and developed a strategic workshop programme to address the needs for strategic purpose and direction, a relationship management focus for serving client managers and for building a professional team.

Outcomes and Results Achieved

Personal aims were shared and personal ‘visions’ of the future developed for discussion and  as input to creating a vision for Human Resources Development’s support and contribution to the business.  Key services and products were identified along with the main ‘customer’ groupings that would benefit from the service range.  Following this, the principal means of communicating and marketing services to client managers were agreed.  A new basis for establishing and maintaining productive relationships with line managers and an action plan for implementing effective change were developed.



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