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Work Examples – Logistics Organisations

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Worldwide Express Distribution Company – HR Effectiveness Conference

Topics Covered:

• HR Effectiveness       • HR Role in Business      • Worldwide Conference

• Communicating and Marketing      • HR Consultancy      • HR/Line Manager Relationships

• Influencing

Principal Client:  Human Resources Director

Business Issue

The Human Resources Director wanted to improve HR Managers’ business impact and effectiveness.  A worldwide HR Conference was held to run a large scale Effectiveness Workshop.  The aims were to consider the business context, HR’s role in enabling success and the implications for personal effectiveness.  Other aims included: reviewing communication and promotional activities with the business, examining the consulting process, reviewing HR/client relationships, developing influencing skills and sharing best practice.

How We Helped  

We designed a full day conference programme that included some pre-conference diagnostic work for participants.  The programme addressed the business context together with current research about the financial benefits of effective people management and HR’s role in building successful organisations.  Working sessions examined the present role of HR around the international operations of the business and then considered communications and marketing, the HR consultancy process, HR/client relationships and influencing skills.

Outcomes and Results Achieved  

Fifty seven managers attended the conference from the worldwide country operations.  The business research was well received and stimulated some lively debate about how the HR community could improve its business impact.  The working sessions generated outputs that managers said would help them work more effectively with line managers to address their business needs.

 

Major Worldwide Express Distribution Company

Focus
To develop and implement new Executive Management process.

Activities
Organizational analysis and recommendations for new strategic framework. Senior Executive workshop programmes, development of new management process.

Results
New vision, strategic goals and performance measures, core values and professional competencies. New performance and development process, accountabilities and standards defined for key Executive roles and 100 Senior Executives trained in the new process.

 

Large Moving Services and Transportation Company

Focus
To assist in the simplification of group business structures and strategic direction.

Activities
Executive interviews, programme design and development and facilitation of Top Management Workshops.

Results
New group purpose, business area direction and fit and clarification of management processes.

 

Large UK Logistics Company

Focus
To review the current strategic situation (where we are now) and consider and shape the desired position (where we are going) for the business.

Activities
Developed review structure to work with Directors individually to identify main issues facing the Company e.g. market opportunities, acquisitions, customer relationship management. Then designed and ran strategic workshop for the Management Board to enable priorities to be agreed and action plans to be developed.

Results
Market opportunities defined, targets reviewed and actions agreed. Customer relationship management analysed, strengths and weaknesses identified and change strategies formulated. Action plans, timeframes and Management Board Member accountabilities agreed.

 

UK Subsidiary of Worldwide Express Distribution Company

Focus
To develop Senior Managers in relation to business and management topics in order to improve the quality of management.

Activities
Senior Management Focus Groups and executive interviews to identify needs, development of 6 day programme and delivery involving approximately 50 managers. Follow-up workshops conducted 3 months after the programme.

Results
Participating Managers developed in industry competition, strategy, financial management, supply chain management, leadership, change management, innovation, team development and coaching.

 

Other Examples

Click here to go to our work examples page and see some of the other organisations we have worked with.

Helping You


creating alignment

Some of the organisations we have worked with.

-AXA Investment Managers
-ActionAid International UK
-ABN AMRO
-Babcock Infrastructure Services
-Bombardier Transportation
-BP Oil
-Christian Salvesen
-Civil Aviation Authority
-Deutsche Bank
-Exel Logistics
-Gartmore
-Haden Building Management
-HBOS
-HSBC
-Inchcape
-INVESCO UK & Ireland
-London Stock Exchange
-Northcliffe Newspapers
-Northern Trust Company
-North Hertfordshire District Council
-Nottinghamshire Police
-Pickfords
-Rabobank
-Reliance Security Group plc
-Ricardo plc
-Sotheby's
-TNT
-Woolwich

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